Ride dashboard
View supported ride information in one place, such as connection status, trip details, and smart-system prompts where available on your bike.
Favorite Smart System
Connect your supported FavoriteBikes e-bike, check ride information, navigate with more confidence, access manuals, and manage compatible smart features from your phone.
What you can do
The FavoriteBikes app is designed as a companion for supported FavoriteBikes smart-system models. Available features may vary by bike model, firmware version, phone, region, and system configuration.
Dealer and service support
The app can support everyday rider tools while also giving authorized FavoriteBikes dealers and service partners a clear place to review supported configuration screens during setup, diagnostics, and customer support.
View supported ride information in one place, such as connection status, trip details, and smart-system prompts where available on your bike.
Use app-based navigation tools to plan everyday routes and keep key trip information easier to follow before or during a ride.
Switch supported riding profiles where available. The app is for normal rider-facing settings, not unauthorized performance modifications or service-only programming.
For compatible systems, app-guided updates can help keep smart features up to date without requiring a separate computer-based update flow.
Some models support Bluetooth, RFID, display, or app-based entry features. Availability depends on the bike model and hardware configuration.
Find setup resources, manuals, and support paths more easily when you need help connecting the app or understanding supported bike features.
Setup path
Use the official iOS or Android download links below. After installing, follow the in-app prompts and your bike manual for pairing, permissions, and compatible features.
If pairing fails, check Bluetooth permissions, keep your phone close to the bike, confirm your model supports the app feature you are trying to use, and contact support if the issue continues.
Visit FavoriteBikes SupportCompatibility note
Not every FavoriteBikes model supports every app feature. Hardware, display version, firmware, phone operating system, and regional settings can affect what appears in the app.
FAQ
The FavoriteBikes app is available through the Apple App Store and Google Play. Phone compatibility depends on the app store requirements and your device operating system.
No. App features vary by model, hardware, display system, firmware, phone, and region. Check your product manual or contact FavoriteBikes support if a feature does not appear.
The app may switch supported riding profiles where available. It is intended for normal rider-facing options and should not be used for unauthorized performance modifications or service-only programming.
Keep the phone close to the bike, enable Bluetooth permissions, restart the app, confirm your bike supports app pairing, and try again. If it still does not connect, contact FavoriteBikes support with your bike model and phone type.
Keep the bike powered, keep the phone nearby, avoid closing the app during an update, and follow in-app recovery prompts if available. If the bike remains stuck, contact FavoriteBikes support before trying repeated updates.
Ready to connect?
Always ride within local laws, trail rules, and posted limits.