Favorite Smart System

FavoriteBikes App

Connect your supported FavoriteBikes e-bike, check ride information, navigate with more confidence, access manuals, and manage compatible smart features from your phone.

  • Ride dashboard and bike status where supported
  • Navigation and route support for everyday trips
  • Over-the-air updates for compatible systems
FavoriteBikes app screens for ride dashboard, navigation, settings, support, and manuals
FavoriteBikes App Experience Dashboard · Navigation · Settings · Support
iOS + AndroidDownload from official stores Compatible bikesFeatures vary by model and system Support readyManuals and help links in one place

What you can do

Useful controls and ride information, organized around your e-bike.

The FavoriteBikes app is designed as a companion for supported FavoriteBikes smart-system models. Available features may vary by bike model, firmware version, phone, region, and system configuration.

Dealer and service support

Useful for customers, dealers, and authorized service teams.

The app can support everyday rider tools while also giving authorized FavoriteBikes dealers and service partners a clear place to review supported configuration screens during setup, diagnostics, and customer support.

FavoriteBikes rider using the app near the bike for app access and setup
App access and setupPair supported bikes, review status, and help riders get connected.
FavoriteBikes handlebar display and phone app navigation in use
Built-in navigation flowUse the phone app and compatible display together for easier route guidance.
FavoriteBikes app advanced settings screen for authorized dealer and service use
Authorized service settingsDealer/service-only screens help approved partners support setup and diagnostics when needed.

Ride dashboard

View supported ride information in one place, such as connection status, trip details, and smart-system prompts where available on your bike.

Navigation support

Use app-based navigation tools to plan everyday routes and keep key trip information easier to follow before or during a ride.

Supported riding profiles

Switch supported riding profiles where available. The app is for normal rider-facing settings, not unauthorized performance modifications or service-only programming.

Over-the-air updates

For compatible systems, app-guided updates can help keep smart features up to date without requiring a separate computer-based update flow.

Smart access features

Some models support Bluetooth, RFID, display, or app-based entry features. Availability depends on the bike model and hardware configuration.

Manuals and support

Find setup resources, manuals, and support paths more easily when you need help connecting the app or understanding supported bike features.

Setup path

Start with the official app stores, then connect your supported bike.

Use the official iOS or Android download links below. After installing, follow the in-app prompts and your bike manual for pairing, permissions, and compatible features.

1Download the FavoriteBikes app from the App Store or Google Play.
2Open the app and follow pairing prompts for your supported FavoriteBikes model.
3Check dashboard, navigation, manuals, updates, and supported rider-facing settings.
FavoriteBikes app download QR code from the original app page

Need connection help?

If pairing fails, check Bluetooth permissions, keep your phone close to the bike, confirm your model supports the app feature you are trying to use, and contact support if the issue continues.

Visit FavoriteBikes Support

Compatibility note

App features depend on your bike model and smart system.

Not every FavoriteBikes model supports every app feature. Hardware, display version, firmware, phone operating system, and regional settings can affect what appears in the app.

Model support variesCheck your bike manual or product page for model-specific app capabilities.
Firmware mattersOTA update availability depends on the connected system and installed firmware version.
Dealer supportAuthorized dealer and service screens are for approved partners supporting setup, diagnostics, and customer service.

FAQ

Favorite E-Bike App questions

Which phones can download the FavoriteBikes app?

The FavoriteBikes app is available through the Apple App Store and Google Play. Phone compatibility depends on the app store requirements and your device operating system.

Do all FavoriteBikes e-bikes support every app feature?

No. App features vary by model, hardware, display system, firmware, phone, and region. Check your product manual or contact FavoriteBikes support if a feature does not appear.

Can the app switch riding profiles?

The app may switch supported riding profiles where available. It is intended for normal rider-facing options and should not be used for unauthorized performance modifications or service-only programming.

What should I do if my bike does not connect?

Keep the phone close to the bike, enable Bluetooth permissions, restart the app, confirm your bike supports app pairing, and try again. If it still does not connect, contact FavoriteBikes support with your bike model and phone type.

What happens if an over-the-air update fails?

Keep the bike powered, keep the phone nearby, avoid closing the app during an update, and follow in-app recovery prompts if available. If the bike remains stuck, contact FavoriteBikes support before trying repeated updates.

Ready to connect?

Download the FavoriteBikes app and set up your supported e-bike.

Always ride within local laws, trail rules, and posted limits.