Find your ride.
Four platforms · one riding standard
Dealer resources
Welcome aboard. This guide walks approved FavoriteBikes dealers through listing the bikes, reading the manuals and specs, setting up the app, selling with confidence, and getting support — step by step.
Dear Partner, welcome to the FavoriteBikes family. Our dealers play a crucial role in connecting riders with our bikes, and we’re committed to giving you the tools, product knowledge, and support to succeed. Reach out any time as you work through the steps below.
List the latest FavoriteBikes models on your website, highlighting their unique features and technical specifications. For pricing, follow the current FavoriteBikes pricing guidance for online listings — contact your B2B rep if you have any questions.
Assembly video
Operation video
| Motor | 48V 750W AIKEMA motor with torque sensor |
|---|---|
| Sensor | Cadence sensor with selectable ride modes; dusk-to-dawn sensor |
| Display | Favorite patented Smart System with built-in LG color LCD / phone app display |
| Entry / Control | RFID wireless entry; Bluetooth for iOS and Android |
| Battery | Removable 48V 14Ah (672 Wh), LG/Samsung cells, smart BMS (up to 50 miles) |
| Controller | 48V 22A sine-wave with selectable ride modes |
| Anti-theft | Wireless motorized bike lock |
| Light | 1600 lumens with dusk-to-dawn sensor and high-beam control |
| Class | Class 3 e-bike (assist up to 28 mph; throttle up to 20 mph where permitted by law) |
| Frame / Fork | 6061 aluminum frame; GTMRK air suspension 80mm travel |
| Drivetrain | 46T Prowheel chainring; KMC Z8.3 chain; SHIMANO ALTUS 8-speed |
| Tires | WTB GROOV-E 27.5" x 2.4" |
| Brakes | Tektro HD-M285 hydraulic disc brakes |
| Motor | 48V 500W Bafang hub motor |
|---|---|
| Sensor | Cadence sensor with selectable ride modes; dusk-to-dawn sensor |
| Display | Favorite patented Smart System with built-in LG color LCD / phone app display |
| Entry / Control | RFID wireless entry; Bluetooth for iOS and Android |
| Battery | Removable 48V 10.4Ah, LG/Samsung cells (up to 40 miles) |
| Controller | 48V 22A sine-wave with selectable ride modes |
| Anti-theft | Wireless motorized bike lock |
| Light | 1600 lumens with dusk-to-dawn sensor and high-beam control |
| Class | Class 3 e-bike (assist up to 28 mph; throttle up to 20 mph where permitted by law) |
| Frame / Fork | 6061 aluminum frame; GTMRK hydraulic suspension |
| Drivetrain | 46T Prowheel chainring; KMC Z7 chain; SHIMANO ALTUS 7/8-speed |
| Tires | Kenda Kwick Seven 27.5" x 2.2" |
| Brakes | Tektro MD-M280 disc brakes with electric cut-off sensor |
The Favorite App works seamlessly with our e-bikes, letting riders unlock the full potential of their bike — dashboard, settings, ride modes, navigation, and over-the-air updates.
App highlights: customizable dashboard and settings, selectable ride modes (where permitted by law), dealer setup tools, turn-by-turn navigation, and over-the-air updates.
Feature highlights. FavoriteBikes’ patented Smart System includes an integrated LG display, 1600-lumen lights, and an intelligent lock that works by passcode, RFID, or app. Lighting adjusts with speed and ambient brightness (with manual + / − control), and the bike supports turn-by-turn navigation and over-the-air updates.
Test ride. Encourage test rides — let customers feel the bike’s selectable ride modes (used according to local regulations and riding conditions). The Hybrid Pro’s magnetic torque sensor delivers an especially smooth, responsive feel, even at zero pedal assist.
Run this quick check before handing a bike to a customer for a smooth experience:
Follow the assembly manual. When connecting the multi-pin connector, align the male and female sides and press it all the way in.
Test ride the bike and confirm throttle response. If throttle behavior seems off, perform a throttle calibration.
Verify there is enough clearance between the throttle and the button so they don’t interfere.
Let customers know RFID and Bluetooth enter sleep mode after a few days or when the battery is removed. To reactivate, press and hold the power button until the display lights up. (This is the most common “won’t turn on” question.)
Confirm the smart lock locks and unlocks correctly.
After a full charge, the charger won’t charge another battery until it’s reset by unplugging from the outlet — a safety feature, not a fault.
We curate weekly social posts our partners can share to boost engagement, and run a dedicated dealer & customer community.
Find the content you want, copy or download it, and repost it to build a vibrant FavoriteBikes community around your store. Invite your customers to the Facebook group so we can support them together.
Register each bike within 3 months of purchase to activate the FavoriteBikes warranty.
We recommend scheduling at least one training session with our engineers for a smooth onboarding. Submit a ticket and we’ll set it up.
