Connected convenience with thoughtful safeguards

California SB 327 and Smart E-Bike Security

Connected controls should make ownership easier while protecting access, information and the update path. California SB 327 brings those responsibilities into product design, and FavoriteBikes has documented third-party evaluation for its connected system.

  • Account and access controls
  • Data-aware design
  • Supported software updates

Smart features should be designed for the full ownership journey

Phone pairing, connected controls and software updates can make an e-bike easier to use and support. They also make access, information handling and recovery part of the product experience. California Civil Code §1798.91.04 calls for reasonable security features appropriate to the connected device’s nature, function and information.

For FavoriteBikes engineering, that means considering pairing, account access, interfaces, data handling and update behavior during development. For a rider, it supports a connected system that can be identified, managed and supported when phones, accounts or software change.

FavoriteBikes third-party evaluation

CTIC report CTIC511240309022915AR, dated February 3, 2024, documents evaluation under California Civil Code §1798.91.04. The report documents the connected-system evaluation under the California requirement.

Verification details

Organization
CTIC
Report
CTIC511240309022915AR
Report date
February 3, 2024
Standard
California Civil Code §1798.91.04
Applies to
The connected-system configuration evaluated by CTIC.

Useful habits for connected-bike ownership

  • Use a strong, unique password for the account associated with the bike.
  • Keep the supported app and bike software current.
  • Review pairing and account access after changing or losing a phone.
  • Contact FavoriteBikes Support for the current recovery or update path.

Learn more

Built With Testing in the Loop

Every current FavoriteBikes e-bike series is covered by applicable third-party testing. Explore e-bikes shaped by measured data, ongoing engineering refinement and support that continues after purchase.